Support

Questions, bugs or ideas? Email us and we'll reply within 2 business days. Including your iPhone model and iOS version helps.

Undo a log

Tap "Undo" on the banner right after logging, or swipe left on a record in the pet screen to delete it.

Not getting notifications

Check that notifications are on in Settings > Notifications > PawCare on your iPhone.

iPad doesn't match

Sign in to the same Apple Account on both devices and turn on Settings > Sync with iCloud in PawCare.

Restore purchases

Tap Settings > Restore Purchases in PawCare.